Warranty  Registration

All AlorAir dehumidifiers now come with an upgraded 6-Year Limited warranty (upgraded from 5 years). Effective for orders placed on or after May 14, 2026. Customers who purchased within 30 days prior (April 14 – May 13, 2026) will automatically receive the upgraded 6-year coverage as well. The effective date is solely determined by the time of this announcement as posted on our official website.

1. Upgraded Warranty for All Dehumidifiers Except Whole‑House Dehumidifier:

*FIRST 2 YEARS FULL WARRANTYCovers parts, labor, and even replacement of the unit.

*YEARS 3 TO 6 REFRIGERATION SYSTEM PARTS ONLYCovers compressor, condenser, evaporator. Excludes transportation and labor costs.

2. Upgraded Warranty for Whole‑House Dehumidifiers:

AlorAir Solutions Inc. warrants to the original purchaser that the AlorAir Whole‑House Dehumidifier is free from defects in materials and workmanship for five (5) years from the original date of purchase. Additionally, all components are warranted to be free from defects in materials and workmanship for six (6) years from the original date of purchase. Labor charges, shipping costs, removal fees, service fees, or reinstallation costs are not included.

For warranty terms on other AlorAir products, please refer to the corresponding user manual.

AlorAir warranty is provided exclusively to the original purchaser and is non-transferable. Upon purchase, customers will receive a warranty registration form, which must be completed accurately and submitted to AlorAir Solutions Inc. This allows us to properly document purchase and installation details for future service reference.

The warranty beginning on the original date of purchase from an authorized reseller. This warranty covers defects in materials and workmanship under normal use and service. It does not cover damage resulting from misuse, improper installation, unauthorized modification, or normal wear and tear. If you have any questions, please contact us at support@alorair.com.