AlorAir Solutions

Help Center


About the Product Operation:

How do dehumidifiers work?

My dehumidifier doesn't work, what can I do?

What should I do if my unit is making a loud noise while running?

I'm getting some kind of readout code on my control panel. Where can I find a list of error codes?

About Product Service:

How to Choose the right commercial dehumidifier

How to Select 110V or 220V Dehumidifier

How to select a Duct Version of Crawlspace dehumidifier

What safety certifications (CE, ETL, CSA, etc) do AlorAir products carry?

Where can I find the manual for my AlorAir equipment?

How do I store my dehumidifier during the winter?

Where can I get replacement parts for my dehumidifier?

Where can I get my AlorAir product serviced?

What is AlorAir's return policy?

How should I ship my equipment?


How do I maintain my unit when an error message appears?

My unit doesn’t work

The fan operates but the compressor does not

Fan doesn’t operate

Automatic defrosting is not working

Frequent starting of unit

Only a small amount of water is being extracted

Water pump is not drain water


Shipping FAQ

Shipping Method

Shipping Costs


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